Question 1

How do I know if my roof has hail damage?

Accepted Answer

From the ground, you usually can't. Hail bruises the mat under the granules, so damage shows up as soft spots and granule loss rather than holes. We inspect every slope, mark test squares, and photograph what we find so you have evidence either way.

Question 2

Will filing a claim raise my rates?

Accepted Answer

Storm damage is generally treated as a non-preventable loss rather than fault-based, and rate changes are set by your carrier and region. We'll tell you honestly whether the damage is likely to meet your deductible before you file anything.

Question 3

Do you meet the insurance adjuster?

Accepted Answer

Yes. We're on the roof with your adjuster, with our documentation in hand, so damaged slopes, flashing, vents, and code items make it into the scope the first time.

Question 4

How long does a replacement take?

Accepted Answer

Most residential roofs are torn off and replaced in a single day. Larger or steeper roofs can take two. We protect landscaping and magnet-sweep the property before we leave.

Question 5

What does an inspection cost?

Accepted Answer

Nothing. Inspections and estimates are free, and there's no obligation to move forward.

Hail hit. Now get the roof you're owed.

The claim, stage by stage

Inspection

Filing

Adjuster meeting

Build

Common questions